Kim Nicol

Cohort 2

Cohort 1

Cohort 3

Cohort 4

Cohort 5

Cohort 6

March 2026

April 2026

Cohort 9

Print and fold your own zine! Get clear, simple guidance on how to Make Feedback Meaningful. Did you know:<ul><li>65% of employees say they want more feedback</li><li>80% report being fully engaged when they get meaningful feedback.</li><li>97% of Gen Z workers say they are open to receiving feedback.</li></ul> People want to grow, not guess. Feedback is a skill. Learn how to do it well and you'll create a culture of trust, resilience, and growth. <a href="https://youtu.be/te2lJzYc954" rel="noopener noreferrer" target="_blank">See how to fold your zine</a>.

Make Feedback Meaningful: Print & Fold Zine

Executives and senior leaders who set strategy, lead teams, and drive organizational outcomes.

Executive communication — presenting to boards, writing memos, running all-hands, and high-stakes messaging.

Day-to-day people management — 1:1s, feedback, performance management, hiring, and team operations.

Develop your strategic thinking and communication skills.

Exec Coach 🌎 The New Manager Podcast

Executive Coach & Host of The New Manager Podcast

Communication Strategies for Managers

Revenue Enablement Manager

Broad professional audience — content relevant across many roles and functions.

Learn how to say "No" without feeling bad, or shutting people down.

Executive Coach 

The Gentle No

Adjunct Professor, Interaction Design 

Principal Planner

Finance

Chief Curator & Director of Collection

Lead Product Designer

University teacher, relational mindfulness facilitator

Office Manager 

The Nature Conservancy

Alberta Government

NASA

Dentons

Science Friday

✅ People are human, and humans vary. Different personalities, priorities, and work styles can lead to frustration. Great managers develop communication strategies and skills to work effectively with diverse people.✅ Communication takes strategy and skill. It's not about changing who you are. It's about demystifying how communication works, and becoming equipped to reach your goals.✅ Communication is not one-size-fits all. Cultural norms, power dynamics, and perceived risks inform how you communicate. Discover what works for the real relationships and situations you face every day.____Students who get the most from this course:➡️ Attend live classes and participate in discussion.➡️ Submit written responses to the weekly Reflection Questions.➡️ Value a human-centered approach with guidance for intentional practice.

Communication sets you apart -- or holds you back.

What Makes Communication Effective

Feedback as a Service

Strategic and Adaptive Approach

New managers who want to level up their communication skills and strategies.

Experienced leaders facing new situations that require stronger communication skills and strategy.

Aspiring managers looking for a head start in developing the skills and strategic thinking that will help them advance in their career.

LinkedIn

General Assembly

LexisNexis

Boston Beer

Good relationships -- whether at work, or in your personal life -- require saying No sometimes .In this course you'll learn the Gentle No. It's a powerful way tool for protecting your time and energy, so you can focus on your priorities. You don't need go into battle mode, and you don't need to say "Yes" to every request -- even if you really like being helpful.This is great for people who:<ul><li>Value harmony -- and often feel guilty about saying "No" when it seems easier to just say Yes.</li><li>Tend to put others needs first -- and then struggle to find time for what matters most to you.</li><li>Feel resentful, trapped, or just plain tired -- but the idea of letting someone down feels worse.</li></ul>There are a lot of ways to say "No," depending on the situation and goals. This is one that you want to have in your pocket, to use early and often.

Learn how to say "No" without feeling bad.

Grow your confidence and communication skills.

Break the habit of saying "Yes" by default.

Say "No" without feeling bad.

High-performers who don't want to let anyone down and say "Yes" too often.

Leaders who feel guilty about saying "No", or who have received feedback that they are too harsh.

Collaborative people who want to say "No" without blowing up relationships.

Learn directly from Kim Nicol

Kim Nicol

Courses

Communication Strategies for Managers

The Gentle No

Lightning Lessons

The Biggest Boundary Mistake (and How to Avoid It)

Resources

Make Feedback Meaningful: Print & Fold Zine